|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Version/Condition: 7.1.0, 7.1.1
|Issue||An Aveksa Statistics Report (ASR) cannot be generated in RSA Identity Governance & Lifecycle.|
NOTE: An ASR is generated by going to (Admin > Diagnostics > Create Report) or (Admin > System > Diagnostics tab > Create Report) depending on your version of RSA Identity Governance & Lifecycle.
The RSA Identity Governance & Lifecycle user interface (Admin > Diagnostics) shows all Statistic Reports with a status of Generating.
The aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log) has the following errors:
Please refer to RSA Knowledge Base Article 000030327 -- Arrtifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment if you are on a WildFly cluster or a non-WildFly platform. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.)
|Cause||This issue can occur when there are references to internal tables in collector definitions.|
This is a known issue reported in engineering ticket ACM-101728.
Note: This issue also causes the problem reported in RSA Knowledge Base Article 000038645 -- 'Exception checking for internal table usage in collectors' and 'java.lang.NullPointerException' errors when generating a Log Artifact zip file in RSA Identity Governance & Lifecycle.
|Resolution||This issue is resolved in the following RSA Identity Governance & Lifecycle versions and/or patch levels:|
|Workaround||Check the collector definition(s) for references to internal RSA Identity Governance & Lifecycle tables and modify these references to use public views as documented in the RSA Identity Governance & Lifecycle Public Database Schema Reference for your version.|