The following documentation is provided with this release.
|NetWitness Platform 11.4 Product Documentation|
NetWitness Platform Hardware Setup Guides
RSA Content for NetWitness Platform
|RSA Content for the RSA NetWitness Platform|
Issues that remain unresolved in this release are documented here: RSA NetWitness Platform Known Issues. Wherever a workaround is available, it is noted or referenced in detail.
Feedback on Product Documentation
You can send an email to firstname.lastname@example.org to provide feedback on RSA NetWitness Platform documentation.
There are several options that provide you with help as you need it for installing and using NetWitness Platform:
See documentation for all aspects of NetWitness Platform here:
RSA NetWitness Platform Online Documentation
- Use the Search and Ask it fields in RSA Link to find specific information here:
Welcome to RSA Link
If you need further information, contact Customer Care.
If you contact Customer Care, you should be at your computer. Be prepared to give the following information:
The version number of the RSA NetWitness Platform product or application you are using.
- The type of hardware you are using.
Use the following contact information if you have any questions or need assistance.
|RSA Link||https://community.rsa.com In the main menu, click My Cases.|
|Phone||1-800-995-5095, option 3|
|International Contacts||How to contact RSA Customer Support|
|Community||RSA Customer Support|
Technical Support for your technical issues is available from 8 AM to 5 PM your local time, Monday through Friday.
|Enhanced Support||Technical Support is available by phone 24 x 7 x 365 for Severity 1 and Severity 2 issues only.|