Release Notes Product Documentation

Document created by RSA Information Design and Development Employee on Feb 18, 2020Last modified by RSA Information Design and Development Employee on Jul 31, 2020
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The following documentation is provided with this release.

NetWitness Platform 11.4 Product Documentation

RSA NetWitness Platform 11.4 Product Documentation

NetWitness Platform Hardware Setup Guides

RSA NetWitness Hardware Setup Guides

RSA Content for NetWitness Platform

RSA Content for the RSA NetWitness Platform

Known Issues

Issues that remain unresolved in this release are documented here: RSA NetWitness Platform Known Issues. Wherever a workaround is available, it is noted or referenced in detail.

Feedback on Product Documentation

You can send an email to to provide feedback on RSA NetWitness Platform documentation.

Support Information

There are several options that provide you with help as you need it for installing and using NetWitness Platform:

If you contact Customer Care, you should be at your computer. Be prepared to give the following information:

  • The version number of the RSA NetWitness Platform product or application you are using.

  • The type of hardware you are using.

Use the following contact information if you have any questions or need assistance.

RSA Link In the main menu, click My Cases.
Phone1-800-995-5095, option 3
International ContactsHow to contact RSA Customer Support
CommunityRSA Customer Support

Basic Support

Technical Support for your technical issues is available from 8 AM to 5 PM your local time, Monday through Friday.

Enhanced SupportTechnical Support is available by phone 24 x 7 x 365 for Severity 1 and Severity 2 issues only.

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