Article Content
Article Number | 000038517 |
Applies To | RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.1.0, 7.1.1 |
Issue | Unification is showing a status of Failed under Admin > Monitoring > {run id}. The unification failure is in Step 2/11: Processing: Merge Collected Users.![]() The Admin error shows the following: ORA-30927: unable to get a stable set of rows in the source tables at 'AVUSER.UNFC_PROCESSOR', line 66 The aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log) shows:
The database log file for the unification run (Admin > Monitoring > {Run Id} > Database Logs) sorted by Job # smallest to largest shows the last SQL statement executed as:
Please refer to RSA Knowledge Base Article 000030327 -- Atifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment if you are on a WildFly cluster or a non-WildFly platform. |
Cause | This is a known issue reported in engineering tickets ACM-103945 and ACM-98988. |
Resolution | This issue is resolved in RSA Identity Governance & Lifecycle 7.1.1 P04. |
Workaround | Please contact RSA Identity Governance & Lifecycle Support for a possible workaround to this issue. |