Article Content
Article Number | 000038531 |
Applies To | RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.0.x, 7.1.x, 7.2.0 |
Issue | When patching or upgrading RSA Identity Governance & Lifecycle, the process fails and the following error is generated in the patch.log file (/home/oracle/{patch}/logs/{patch-date}.log):
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Cause | This is a known issue reported in engineering ticket ACM-103057. This issue may occur if the Java update is applied before the patch or upgrade is performed. The patch fails because the JAVA_HOME variable is not updated immediately after the Java update. |
Resolution | This issue is resolved in the following RSA Identity Governance & Lifecycle patch levels:
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Workaround | After the failure, the JAVA_HOME variable will have been updated so rerunning the patch/upgrade again will resolve this issue.
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