000038558 - Accessing the raw data tabs for collector runs is very slow in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Mar 11, 2020
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Article Number000038558
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.1
 
IssueAccessing the raw data tabs for collector runs is very slow. In the RSA Identity Governance & Lifecycle user interface, navigate to
Admin > Monitoring > Run ID > Raw Data link next to Collected Data.
 
CauseThis issue occurs when there are rejected records in the raw data being accessed.

This is a known issue reported in engineering ticket AM-94898.
 
ResolutionThis issue is resolved in the following RSA Identity Governance & Lifecycle versions and patch levels:
  • RSA Identity Governance & Lifecycle 7.1.1 P04
  • RSA Identity Governance & Lifecycle 7.2.0

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