on Mar 19, 2020Article Content
| Article Number | 000038588 |
| Applies To | RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.1.1 |
| Issue | After refreshing a user access review, the business source values for roles (role sets) display as null. EXAMPLE: Initial review results:  Results after a review refresh. (No changes to the roles have been made)  |
| Cause | Starting in RSA Identity Governance & Lifecycle 7.1.0 P05, new custom attributes for business sources were added. These attributes are defined with data types CAS11 through CAS35 and are added by going to Admin > Attributes > Business Source tab > Edit > Add Attribute. The problem occurs because the feature to add the additional business source attributes was not completed and does not populate the new attributes into all the appropriate places. This is a known issue reported in engineering ticket ACM-100615. |
| Resolution | This issue is resolved in RSA Identity Governance & Lifecycle 7.2. The fix prevents this problem from occurring but if the problem has already occurred, the workaround is necessary. Resolution steps:
|
| Workaround | Remove all business source custom attributes that have been defined using data types CAS11 through CAS35. Please contact RSA Identity Governance & Lifecycle Support for the steps needed to remove these custom attributes and mention this RSA Knowledge Base Article ID 000038588 for reference. |