|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Version/Condition: 7.1.1
|Issue||After refreshing a user access review, the business source values for roles (role sets) display as null.|
Initial review results:
Results after a review refresh. (No changes to the roles have been made)
|Cause||Starting in RSA Identity Governance & Lifecycle 7.1.0 P05, new custom attributes for business sources were added. These attributes are defined with data types CAS11 through CAS35 and are added by going to Admin > Attributes > Business Source tab > Edit > Add Attribute. The problem occurs because the feature to add the additional business source attributes was not completed and does not populate the new attributes into all the appropriate places.|
This is a known issue reported in engineering ticket ACM-100615.
|Resolution||This issue is resolved in RSA Identity Governance & Lifecycle 7.2. The fix prevents this problem from occurring but if the problem has already occurred, the workaround is necessary.|
|Workaround||Remove all business source custom attributes that have been defined using data types CAS11 through CAS35.|
Please contact RSA Identity Governance & Lifecycle Support for the steps needed to remove these custom attributes and mention this RSA Knowledge Base Article ID 000038588 for reference.