Article Content
Article Number | 000038642 |
Applies To | RSA Product Set: RSA Identity Governance & Lifecycle RSA Product/Service Type: Enterprise Software RSA Version/Condition: 7.0.2, 7.1.0, 7.1.1 Platform/Application Server: WebSphere |
Issue | An Aveksa Statistics Report (ASR) cannot be generated in RSA Identity Governance & Lifecycle. The RSA Identity Governance & Lifecycle user interface (Admin > Diagnostics) shows all Statistic Reports with a status of Generating. The aveksaServer.log file has the following errors:
Please refer to RSA Knowledge Base Article 000030327 -- Arrtifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.) |
Cause | Certain WebSphere configuration values that have XML tags can cause this issue. This is a known issue reported in engineering ticket ACM-97611. |
Resolution | This issue is resolved in the following RSA Identity Governance & Lifecycle versions and/or patch levels:
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