|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Product/Service Type: Enterprise Software
RSA Version/Condition: 7.0.2, 7.1.0, 7.1.1
Platform/Application Server: WebSphere
|Issue||An Aveksa Statistics Report (ASR) cannot be generated in RSA Identity Governance & Lifecycle.|
The RSA Identity Governance & Lifecycle user interface (Admin > Diagnostics) shows all Statistic Reports with a status of Generating.
The aveksaServer.log file has the following errors:
Please refer to RSA Knowledge Base Article 000030327 -- Arrtifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.)
|Cause||Certain WebSphere configuration values that have XML tags can cause this issue.|
This is a known issue reported in engineering ticket ACM-97611.
|Resolution||This issue is resolved in the following RSA Identity Governance & Lifecycle versions and/or patch levels:|