|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: RSA Archer Queuing Service
RSA Version/Condition: 6.x
|Issue||Search Index is running slowly.|
Customer will report issues of slow indexing for all Searches and Queuing logs showing memory errors.
|Resolution||Locate the following configuration setting in the "Archer.Services.Queuing.exe.config" file that is located in the \\Program Files\RSA Archer\Services folder or your Archer Installation directory, Services folder. <add key="memoryThresholdInMB" value="1000" />|
Increase the memory setting anywhere from 2000 up to 6000.