Article Content
Article Number | 000038661 |
Applies To | RSA Product Set: RSA NetWitness Platform RSA Product/Service Type: Endpoint Log Hybrid RSA Version/Condition: 11.3.x and 11.4.x Platform: CentOS 7 |
Issue | How to test the Connectivity between Endpoint Agents and Endpoint Server for Endpoint Collection. |
Tasks | This article explains how to test the connectivity between the Endpoint Windows Agents and EndPoint Server on TCP/443 and UDP/444 used for EndPoint Collection. |
Resolution | In order to collect Endpoint data from the Agents, communication should be on TCP/443 and UDP/444 in the direction from the Agent to the EPLH Server as per Network Architecture and Ports (https://community.rsa.com/docs/DOC-83050). So in order to test the communication, run the below commands on CMD:
The output should be something like the below screenshot. ![]() |
Notes | For Windows and File Log Collection, we need to open different ports. |