|Applies To||RSA Product Set: RSA Archer|
RSA Product/Service Type: Globalization
RSA Version/Condition: 6.x
Platform: Microsoft Windows
Platform (Other): IE, Chrome
|Issue||Field names are not shown correctly after translation for special characters that are not present in the English language (like ñ, ó, é, ö, í, â, so forth). The translated special characters may look like a square or black diamond with a question mark.|
|Cause||The translation file "FieldDefinition_Language.csv" has corrupted characters in the "Translation Value" column even though the file encoding format is UTF-8.|
This mistakenly happens during file encoding because the file has values input by 2 different keyboards of different languages.