Article Content
Article Number | 000038678 |
Applies To | RSA Product Set: RSA NetWitness Logs & Network RSA Product/Service Type: Security Analytics Server RSA Version/Condition: 11.X Platform: CentOS O/S Version: 7 |
Issue | When reissuing the certs using Reissue root CA security certificates on RSA NetWitness Platform 11.x, synchronizing the certificates to components fails as below. #nw-root-ca-update --synch-host --host-all
Trying individual host synchronization also fails as below. [root@headsiemsa01 ~]# nw-root-ca-update --synch-host --host-id ee6fc92c-47f0-4369-8e0e-e63b8f758631
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Cause | When the customer renewed the certificates for mixed-mode set up (10.6 and 11.X), the 10.6.X appliances have to be updated to 11.X to renew the certs. This issue occurs when certificates being synchronized for 10.6 appliances that are updated to 11.X. |
Resolution | Please follow below instructions to synchronize the certificates to all problematic hosts.
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