000038774 - Generic REST Collector ignores the Response Timeout Setting configured in the Collector Definition in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Apr 23, 2020
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Article Number000038774
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.2.0
IssueThe Generic REST Collector ignores the Response Timeout setting configured in the collector definition in RSA Identity Governance & Lifecycle. 

In the example below, the Response Timeout is set to 10000 milliseconds (10 seconds). A test of the collector that fails to connect to the endpoint is expected to timeout after 10 seconds. Instead it takes four to five minutes to timeout.

User-added image


Go to Collectors > Collector Type > {Collector Name} > Test button

Collector test failed:
com.aveksa.server.runtime.ServerException: Test request failed with response: Request timed out

CauseThis is a known issue reported in engineering ticket ACM-103520.
ResolutionThis issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.