Article Content
Article Number | 000038766 |
Applies To | RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.2.0 |
Issue | A Generic REST Account Collector that collects from an Azure endpoint fails (Collectors > Account Collectors > {Account Collector Name} > Collect Accounts button.) A test of the collector (Collectors > Account Collectors > {Account Collector Name} > Test button) is successful. The following error is seen in the aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log):
Please refer to RSA Knowledge Base Article 000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log for your specific deployment if you are on a WildFly cluster or a non-WildFly platform. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.) |
Cause | This is a known issue reported in engineering ticket ACM-104928. |
Resolution | This issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release. |