Follow the Installation and Usage steps below to generate a license report. This license report can be returned to RSA Customer Support for review.
Installation and Usage
- Download license-report.sh attached to this knowledge article.
- Copy it into the /tmp folder on the RSA Authentication Manager primary instance using a secure FTP client (such as, WinSCP).
- Launch an SSH client, such as PuTTY.
- Log in to the primary Authentication Manager server as rsaadmin and enter the operating system password.
During Quick Setup another username may have been selected. Use that username to log in.
login as: rsaadmin
Using keyboard-interactive authentication.
Password:<enter operating system password>
Last login: Mon Apr 20 16:39:41 2020 from jumphost.vcloud.local
RSA Authentication Manager Installation Directory: /opt/rsa/am
- Change the privileges of rsaadmin.
rsaadmin@am82p:~> sudo su -
rsaadmin's password: <enter operating system password>
- Change the permissions of license-report.sh so it can be run at the command line:
am82p:~ # chmod 755 /tmp/license-report.sh
- Go to /tmp:
am82p:~ # cd /tmp
- Run the license report from /tmp on the RSA Authentication Manager primary instance, entering the Operations Console administrator name and password for your deployment. Screen output is as follows;
am82p:/tmp # ./license-report.sh ocadmin p4ssw0rd!
Checking OC credentials..
OC credentials validated..
- collecting license data.. done!
License Report - filename: /tmp/lic_report_202004141008.log
Company: RSA CS
User limit: 50
License Type: 200
License ID: #LID0000nnnnnX
Serial Number: 811nnnn
User limit: 100
License Type: 10
License ID: #LID000nnnnnnX
Serial Number: 811nnnnn
User limit: 400
License Type: 10
License ID: #LID000nnnnnnX
Serial Number: 811nnnnn
User limit: 50
License Type: 10
License ID: #LID0000nnnnnX
Serial Number: 811nnnnn
..completed.
- cleaning up license data file.. done!
- cleaning up temporary file.. done!
Press any key to continue...
Should you forget to enter the Operations Console credentials, you are prompted to enter them in order to continue:
am82p:/tmp # ./license-report.sh
Checking OC credentials....missing OC credentials!
Please enter OC Administrator username: <enter Operations Console user name>
Please enter OC Administrator password: <enter Operations Console user password>
OC credentials validated..
...
<rest of report>
...
Should the administrator forget to change the privileges and run the report from /tmp, a message that you must be the root user to use this program displays. Go back and follow instructions in step 6.
- A report is created in /tmp named lic_report_<date and timestamp>.log. Cat the file to view the output, as shown:
am82p:/tmp # cat /tmp/lic_report_202004141008.log
License Report - filename: /tmp/lic_report_202004141008.log
Company: RSA CS
User limit: 50
License Type: 200
License ID: #LID0000nnnnnX
Serial Number: 811nnnnn
User limit: 100
License Type: 10
License ID: #LID000nnnnnnX
Serial Number: 811nnnnn
User limit: 400
License Type: 10
License ID: #LID000nnnnnnX
Serial Number: 811nnnnn
User limit: 50
License Type: 10
License ID: #LID0000nnnnnX
Serial Number: 811nnnnn
..completed.
am82p:/tmp #
| 
on May 1, 2020