Article Content
Article Number | 000038854 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Agent for AD FS RSA Version/Condition: 2.0.x |
Issue | This article explains how to resolve the following error with the RSA Authentication Agent 2.0.x for AD FS when using the agent for two factor authentication.
Cannot authenticate. Contact your administrator. ![]()
2020-05-11 11:51:03,808 [52] INFO AuthnAdapter - Claim Type = http://schemas.microsoft.com/ws/2008/06/identity/claims/windowsaccountname 2020-05-11 11:51:03,808 [52] INFO AuthnAdapter - BeginAuthentication: Username obtained from AD FS: vcloud\jdoe 2020-05-11 11:51:03,808 [52] INFO AuthnAdapter - BeginAuthentication: Initial state: ActivityId = 89257732-629e-4bd2-8c00-0080010000cf, ContextID = 42e89c9c-2561-40f2-9507-d3fedb6a5c10, User = jdoe, lcid = 1033 2020-05-11 11:51:03,808 [52] DEBUG AuthnContextValidator - Searching authentication context... 2020-05-11 11:51:03,808 [52] DEBUG AuthnContextValidator - Continuing search... 2020-05-11 11:51:03,808 [52] DEBUG AuthnContextValidator - Searching authentication context... 2020-05-11 11:51:03,808 [52] DEBUG AuthnContextValidator - Adding default authentication context 2020-05-11 11:51:03,808 [52] DEBUG AuthSessionAdapter - BeginAuthentication(): Authentication context not added. 2020-05-11 11:51:03,808 [52] INFO AuthSessionAdapter - BeginAuthentication(): Initial state: ActivityId = 89257732-629e-4bd2-8c00-0080010000cf, ContextId = 42e89c9c-2561-40f2-9507-d3fedb6a5c10, authState = NotAuthenticated |
Resolution | To resolve this issue,
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Notes | Agents can be unregistered and registered using the MFAAuthProviderConfigSettings.ps1 scripts that are included with the agent. |