000038837 - IT Security Risk Management Use Case in RSA Archer is not generating automatically the tasks

Document created by RSA Customer Support Employee on May 22, 2020
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Article Number000038837
Applies ToRSA Product Set: RSA Archer
RSA Product/Service Type: RSA Archer (On-Premise)
RSA Version/Condition:
IssueIncident Response Procedures and Tasks do not generate automatically from the Incident Response Procedure Library as the use case states in the documentation.
  1. Ensure you installed the datafeeds ( " Security_operations_Generate_Breach_tasks" and " Security_operations_Not applicable_Breach_tasks") provided in the use case folder.
  2. Ensure these datafeeds are active and getting completed.