Article Content
Article Number | 000038872 |
Applies To | RSA Product Set: RSA NetWitness Platform RSA Product/Service Type: Security Analytics Server, concentrator RSA Version/Condition: 11.3.1.1 |
Issue | Concentrator sessions are falling behind, and aggregation fails to start after upgrading only the RSA NetWitness admin server. Aggregation does not start and collectd keeps failing to send its stats. /var/log/messages reports:
On the admin server:
Where the <salt_node_id> would be found after id: on the concentrator when running:
When this fails, you will see in /var/log/netwitness/config-management/chef-solo.log something similar to this:
|
Cause | Unable to find the proper rsa-nw-security-cli package that the admin server is using to properly connect to the concentrator. |
Resolution | Upgrade the concentrator and the rest of the hosts to the upgraded version being used by the admin server. |