000038888 - Local Entitlements do not show in the Total Entitlement column under Directories/Applications in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on May 29, 2020
Version 1Show Document
  • View in full screen mode

Article Content

Article Number000038888
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.1, 7.2.0
 
IssueEntitlements added to a Local Directory or Application are not reflected in the Directory/Application Total Entitlements column under Resources > Directories/Applications > Total Entitlements column.


EXAMPLE
 
In the example, below an Application called Local Application has two local entitlements: ENT_LOCAL:TEST and ENT_LOCAL:TEST2. 

 

User-added image
 


Note the Total Entitlements value displays as null under the Resources > Applications > Local Application Total Entitlements column. The value should be 2. This is true regardless of the number of Local Entitlements added to the Directory/Application.

 

User-added image


 
CauseThis is a known issue reported in engineering ticket ACM-103676.
 
ResolutionThis issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.
 
WorkaroundCurrently there is no known workaround for this issue.
 

Attachments

    Outcomes