000038903 - Enable or disable time sync to NTP from command line for RSA Authentication Manager 8.x

Document created by RSA Customer Support Employee on May 29, 2020
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Article Number000038903
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager 
RSA Version/Condition: 8.x
IssueRSA Authentication Manager date and time settings can be updated through the Operations Console using the steps in Update System Date and Time Settings. If the Operations Console is not accessible and the date and time settings must be updated, the settings can be changed at the command line.
TasksDate and time settings can be updated through the RSA Authentication Manager command line using a preloaded script that is part of the RSA Authentication Manager deployment. 
Resolution

Perform the following steps on the Authentication Manager primary or replica instance you would like to update.



  1. Enable SSH on RSA Authentication Manager server.
  2. Launch an SSH client, such as PuTTY.
  3. Log in to the primary RSA Authentication Manager server as rsaadmin and enter the operating system password. 

During Quick Setup another username may have been selected. Use that username to log in.




login as: rsaadmin
Using keyboard-interactive authentication.
Password:<enter operating system password>
Last login: Mon Apr 20 16:39:41 2020 from jumphost.vcloud.local
RSA Authentication Manager Installation Directory: /opt/rsa/am


  1. Elevate to root:


sudo su -


  1. Follow steps below to either enable or disable NTP sync.

  • To enable NTP synchronization:


/opt/rsa/am/utils/bin/appliance/configureTime.sh sync ntp 192.168.65.100


  • To disable synchronization to a remote NTP server and enable sync to hardware clock:


/opt/rsa/am/utils/bin/appliance/configureTime.sh sync host
NotesIt is always advisable to update date and time Settings through the Operations Console using the steps in Update System Date and Time Settings. This article is a workaround for when the Operations Console is not accessible. 

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