000038895 - The descenders/tails of letters in the Grouping field are not displayed in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Jun 1, 2020Last modified by RSA Customer Support Employee on Jul 6, 2020
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Article Number000038895
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.2.0
 
IssueIn the RSA Identity Governance & Lifecycle user interface, the descenders/tails of letters in the Grouping field are not displayed. These letters include 'Q', 'p', 'y', 'g', 'j', 'q' and the underscore character.

EXAMPLE

In the below example, the Users are grouped by a custom user attribute called DKM_pygjq_abc (Users > Users > Grouping):
 
User-added image


User-added image


Note the tails of the letters 'Q', 'p', 'y', 'g', 'j', 'q' as well as the underscore are truncated from the display.

All Out-of-the-box (OOTB) and custom attributes used in any Grouping field are affected.
 
CauseThis is a known issue reported in engineering ticket ACM-104001.

Not enough padding exists in the grouping field to display the complete characters.
 
ResolutionThis issue is resolved in RSA Identity Governance & Lifecycle 7.2.0 P02.
 
WorkaroundCurrently there is no known workaround for this issue.
 

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