|Applies To||Versions: RSA Archer 6.6x, especially important in 6.7x+|
|Issue||Issues present as slow save conditions, unexpected errors. |
With new security measures, RSA Archer has issues with TLS 1.0 and 1.1 still being present on ANY servers, including the database server.
Some or all of the following errors will be noted in the Windows System log with a source of "Schannel"
|Tasks||The TLS 1.0 and 1.1 must be disabled on ALL servers for both client and server-side and then servers must be rebooted.|
|Resolution||Two options to disable TLS 1.0 and TLS 1.1:|
If you are allowed to install software on their server - get this free tool
It lets you adjust settings by just checking or unchecking the boxes and the tool does the work.
You will need to edit the registry.
Both client and server must be changed on all servers including the database server. Servers must be rebooted when completed.
Edit registry keys for TLS 1.0 and 1.1 (whatever is present) and set both to disable:
For both options:
Additional things that need to be checked: