Android and iOS Users Must Upgrade RSA SecurID Authenticate 2.x App the Latest Version by October 12, 2020

Document created by RSA Product Team Employee on Jun 23, 2020Last modified by Joyce Cohen on Aug 11, 2020
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Summary:

RSA is continually enhancing RSA SecurID Access by adding new features and keeping up-to-date with security best practices. To keep up with these changes, users with RSA SecurID Authenticate 2.x for Android or iOS must upgrade to the latest version available in the Apple App and Google Play stores by October 12, 2020. After this date, 2.x users will not be able to authenticate. Upgrading offers many benefits, as described in these Release Notes. RSA strongly recommends that you upgrade users as soon as possible to avoid any interruptions or downtime.

 

For Android users, the latest version of the RSA SecurID Authenticate app requires devices with Android 6.x or later. Therefore, users with Android 5.x or earlier must upgrade to at least Android 6.x before upgrading. If they cannot upgrade their existing devices, they must obtain replacement devices that support Android 6.x or later.

The following table shows which users must take action.

PlatformUser Action
Android with Authenticate app 2.xUsers must upgrade by October 12, 2020. Devices with Android 6.x or later required.
Android with Authenticate app 3.xNo action required.
iOS with Authenticate app 2.xUsers must upgrade by October 12, 2020.
iOS with Authenticate app 3.xNo action required.
WindowsNo action required.
EOPS Policy:RSA has a defined End of Primary Support policy associated with all major versions. Please refer to the Product Version Life Cycle for additional details.

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