000039050 - Special characters other than '_' and '$' are not allowed for Variables in Account Template Fields in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Jun 25, 2020Last modified by RSA Customer Support Employee on Aug 25, 2020
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Article Number000039050
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.1, 7.2.0
 
IssueWhen attempting to create an Account Template Parameter, the following error occurs and the Account Template definition cannot be saved. In the user interface go to  (Requests > Configuration > Account Templates tab > {Account Template name} > Edit.)
 
Special characters other than '_' and '$' are not allowed for variables in the Name field.
 


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CauseThis is a known issue reported in engineering ticket ACM-105533.

This is a change in product behavior. Starting in 7.1.1 P01, special characters other than '_' and '$' are not allowed in variable names used in Account Template parameters in RSA Identity Governance & Lifecycle. 

This issue manifests in the following ways:
  1. Any existing variables in the system that have special characters are not converted to the required format. For example:

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  1. If you have migrated from an earlier version where the special characters were allowed, your connectors will not deploy, nor can you use any of your existing account template parameters for further connector definitions.
ResolutionThis issue is resolved in RSA Identity Governance & Lifecycle 7.2.0 P03.
 
WorkaroundEdit existing Account Templates and remove special characters from any Template Parameters if they exist. (Requests > Configuration > Account Templates tab > {Account Template name} > Edit.)

To find all the account template parameter names, execute the following SQL query as avuser:

Select * from t_av_account_template_param;

To find parameters with specific special characters, add a where clause. In the following example, the SQL query finds all account template parameters with a space.


Select * from t_av_account_template_param where name like '% %';


 
NotesSee related RSA Knowledge Base Article 000038729 -- Special characters other than '_' and '$' are not allowed for Variables in AFX Connector Mapping Fields in RSA Identity Governance & Lifecycle.
 

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