NOTICE: RSA Archer Suite Jobs Losing Schedules

Document created by RSA Product Team Employee on Jun 29, 2020Last modified by RSA Link Team on Sep 22, 2020
Version 4Show Document
  • View in full screen mode


In early 2020, Microsoft released a security operations defect patch that is impacting RSA Archer jobs. The result of the patch causes a job to drop its schedule within the RSA Archer Platform. This issue impacts all versions of the RSA Archer Suite.


A resolution to this issue is available and documented on the RSA Archer Knowledge Base:   000038982 - Jobs losing schedules in RSA Archer.  


For additional documentation, downloads, and more, visit the RSA Archer Suite page on RSA Link.


EOPS Policy:

RSA has a defined End of Primary Support policy associated with all major versions. Please refer to the Product Version Life Cycle for additional details.