000039059 - Change Requests in Pending Submission state are not being deleted by the daily scheduled task in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Jun 27, 2020
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Article Number000039059
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.0
 
Issue.Requests in a Pending Submission state are not being deleted by the scheduled task that is supposed to delete them daily. 

To monitor your pending submissions, run the following SQL query every few days and note if the number stays static or increases. Run the query as avuser using a tool such as SQL*Plus or SQL Developer.
 

select count(*) from t_av_change_requests_mst where current_state='PS';


 
CauseThis is a known issue reported in engineering ticket ACM-99662.

This issue occurs for those Pending Submission requests that have dependent change items in a completed state.
 
ResolutionThis issue is resolved in RSA Identity Governance & Lifecycle 7.1.0 P07.
 

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