|Applies To||RSA Product Set: RSA Archer|
RSA Version/Condition: 6.x
|Issue||When trying to save changes in DDE Event Action, a prompt warning appears stating:|
The body must contain at least one field.
After upgrade or database restore and creating new Event Action Type with ‘Generate Notification’ for the first time, the user is unable to type into the Body field and unable to select from the toolbar with ‘Select a Field’. Also, notice the missing border for the Body field.
|Cause||The notification settings are corrupt and needs to be manually updated to reset. These settings are inherited from the Global Notification Settings.|