Article Content
Article Number | 000039114 | |
Applies To |
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Issue | Archer domain users are unable to login manually (URL = BaseUrl/default.aspx?manuallogin=true) even though the Allow Manual Bypass option is enabled in Archer Control Panel. Error message states: We were not able to log you on to the system: Unable to validate user account. Sample exception from Archer w3wp log file:
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Cause | By default, Archer does not actually keep a copy of the AD passwords. It only authenticates users against the Active Directory server itself every time. If you check the password field for the AD users in Archer under Access Control > Users, notice that the password field is blank. When an LDAP user is created, a random password is assigned to the user. This is why the password has to be reset. | |
Resolution |
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