|Applies To||RSA Product Set: RSA Archer|
RSA Product/Service Type: Archer Dashboards, Export
RSA Version/Condition: 6.x
|Issue||When selecting the "Export to PDF" dashboard option, the system stops responding, with the spinning wheel and does not generate the file.|
|Cause||Internet Explorer has the "Display mixed content" setting set to: Disable, will not display non-secure items.|
|Resolution||If a popup appears on Internet Explorer saying that ‘only safe content is being shown’ click the button and choose “show all content”.|
You can also set Internet Explorer to show this dialogue box if it is not set to appear:
Enable, will always display non-secure items without asking.
Prompt, will prompt you when a webpage is using non-secure content.