000039126 - Archer Everyone Option Does Not display Users in Record Permission Field in RSA Archer

Document created by RSA Customer Support Employee on Jul 22, 2020
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Article Number000039126
Applies ToRSA Product Set: RSA Archer
RSA Product/Service Type: Archer UI, Record Permissions
RSA Version/Condition: 6.x
 
Issue When assigning "everyone" group with "show users" in a record permission field, to allow selecting any user on a record, this selection does not show any users. 
Resolution"Everyone" option does not display users in Record Permission fields. Instead, use the "All Users" option. You will have to click on the user section to see "All Users". You cannot search for the "All Users" option in the lookup when configuring the record permission field. 

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