RSA Via Access on iOS & Android adds troubleshooting logs

Document created by Duc Nguyen Employee on Aug 11, 2015Last modified by RSA Link Team on Jul 24, 2016
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We've added the ability to send RSA Via Access application logs in RSA Via Access on iOS version 1.0.3 and Android version 1.0.2. Help desk and admins can now request that the users send these logs from their mobile app for troubleshooting.


Please note that the logs are only for the RSA Via Access mobile application and are intended to help troubleshoot any issues with the RSA Via Access mobile application's usage. They do not contain the logs of your user's activities within their accessed applications.


Download the latest update from the iTunes App Store here and Google Play Store here.