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11.5 RN: Getting Help with NetWitness Platform

Document created by RSA Information Design and Development Employee on Jul 29, 2020Last modified by RSA Information Design and Development Employee on Sep 8, 2020
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Self-Help Resources

There are several options that provide you with help as you need it for installing and using NetWitness Platform:

Contact RSA Support

If you contact RSA Support, you should be at your computer. Be prepared to provide the following information:

  • The version number of the RSA NetWitness Platform product or application you are using.
  • The type of hardware you are using.

Use the following contact information if you have any questions or need assistance.

RSA Link

https://community.rsa.com

In the main menu, click My Cases.

International Contacts (How to Contact RSA Support)https://community.rsa.com/docs/DOC-1294
Communityhttps://community.rsa.com/community/support

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