|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: Reinstallation/Upgrade
RSA Product Version: 6.x
|Issue||Sometimes when reinstalling/upgrading RSA Archer platform, some services are not properly removed and the service fails to start. Whenever the service tries to start, an error occurs stating: The specified service has been marked for deletion.|
|Cause||A possible cause is that the Operating System is having a lock on a file/DLL which prevents the installer from replacing those files.|
Reboot the server and confirm that the service/s was removed. Re-run the installer.
In case the reboot did not completely remove the service/s,