Article Content
Article Number | 000039181 |
Applies To | RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.x |
Issue | When running an Office365 collection that collects the Is Disabled and Is Locked flags, the values of the flags are not processed in RSA Identity Governance & Lifecycle. The raw data shows the collected value but the user interface does not. The following Admin Error is reported in the user interface: ORA-01722: invalid number The same error is logged to the aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log) :
Please refer to RSA Knowledge Base Article 000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment, if you are on a WildFly cluster or a non-WildFly platform. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.) |
Cause | The values being passed for the Is Disabled and/or Is Locked attributes are T or F. Supported values are null/1/0. |
Resolution | Only pass null/1/0 values in the Is Disabled and Is Locked fields when collecting from an Office365 data source. For example, collect 1 instead of T and 0 instead of F. |