000039164 - Updating Text fields with Inline Edit keeps HTML tags after saving changes in RSA Archer

Document created by RSA Customer Support Employee on Jul 30, 2020
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Article Number000039164
Applies ToRSA Product Set: RSA Archer
RSA Product/Service Type: RSA Archer
RSA Version/Condition: 6.6 P5, 6.6 P6, 6.7 and 6.7 P1
IssueIn the search results grid, when updating text area field with Inline edit option the updated value shows HTML tags after saving changes.

Once after saving changes, the updated values looks like below.

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CauseThis issue occurs because of the Text area field content was being encoded before insertion into the Search Results grid cell.

 
Resolution
  • Fix available in RSA Archer 6.6 P7 and 6.7 P2.
  • In RSA Archer 6.6 P7, 6.7 P2 and later versions, the HTML tags will not be shown after saving changes in inline edit.
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Workaround
  1. In the search results grid, Under the options > Enable inline edit on a Text Area field. 
  2. Create some records and view them in the reports.
  3. Select options and enable Inline Edit. 
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  4. Update the Text Area field and save the values, the HTML tags will be shown.
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  5. Then disable Inline edit and the record gets saved without the HTML tags.
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