Article Content
Article Number | 000031061 |
Applies To | RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 6.8.1, 6.9.x, 7.0.0 |
Issue | The value of a custom attribute is empty in User Access Review Results. (Reviews > Results > {Review Results name} > Review items > {pick a tab} > show all items.) EXAMPLE In the example below, KIM is a user custom attribute created under the Admin > Attributes > User tab. Cherry Blossom has a KIM of 123456 but the value is not displayed in the review. |
Cause | This is a known issue reported in engineering ticket ACM-52330. This issue occurs when attributes have been exported from one system and imported to another. |
Resolution | This issue is resolved in the following RSA Identity Governance & Lifecycle versions and patch levels:
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Workaround | Please contact RSA Identity Governance & Lifecycle Customer Support for a workaround and mention this RSA Knowledge Base Article ID 000031061 for reference. |