000039204 - Date displaying in Hijiri year when using Arabic (Saudi Arabia) Locale in RSA Archer

Document created by RSA Customer Support Employee on Aug 26, 2020
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Article Number000039204
Applies ToRSA Product Set: RSA Archer
RSA Product/Service Type: RSA Archer/Globalization
RSA Version/Condition: 6.x
Platform: Microsoft Windows Server 2012 R2 or 2016
Platform (Other): Internet Explorer, Google Chrome, Firefox
O/S Version: 2012 R2 or 2016
Product Name: RSA Archer
 
IssueDate automatically displays in HIJIRI Year (the era that is used in the Islamic lunar calendar, which begins its count from the Islamic New Year in 622 AD) when using Arabic (Saudi Arabia) Locale, however, users would like to keep the Date format in Gregorian and have the option to choose so.

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CauseThe Date format is determined by the user Locale. This is not just Archer but any system using Arabic (Saudi Arabia) Locale will have a Hijri Date Format.

 
ResolutionThis is working as designed. 
WorkaroundThe workaround would be to use any other Arabic Locales such as Jordan to keep the Gregorian Date Format.
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