|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Version/Condition: 7.1.0, 7.1.1, 7.2.0
|Issue||When a user has the same entitlement assigned through two or more accounts in the same business source, maintain/revoke of the entitlement via the Web Services updateReviewItems option will only update one account. This option is available in the user interface under Admin > Web Services > Review tab > updateReviewItems.|
For example, in the Review Results below, Cherry Blossom has the File System Accounts business source entitlement Misc via two accounts: Intern1 and Conferences.
The following Web Services call to Maintain entitlement Misc only maintains the entitlement for one account. In this case Conferences.
Note the entitlement has been maintained for only one account (Conferences):
Running the command a second time in an attempt to update the second account, Intern1, results in the following error and the second account is not updated.
|Cause||This is a known issue reported in engineering ticket ACM-101501.|
|Resolution||This issue is resolved in the following RSA Identity Governance & Lifecycle patch levels: |