|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Version/Condition: 7.1.1, 7.2.0
In RSA Identity Governance & Lifecycle 7.1.1 P07 and 7.2.0 P01, the ability to specify account name was added to the updateReviewItems Web Services option in order to update multiple accounts in the same business source having the same entitlement to be maintained/revoked. See RSA Knowledge Base Article W000039265 -- Web Services updateReviewItems cannot update multiple accounts belonging to the same business source having the same entitlement in RSA Identity Governance & Lifecycle for more information on this added feature.
When using this feature, if one or more of the accounts has been updated and an attempt is made to update one or more other accounts having the same entitlement, the following error occurs:
There is no mention of the account name.
For example, in the Review Results below, Cherry Blossom has the File System Accounts business source entitlement Misc via two accounts: Intern1 and Conferences.
The following Web Services call to updateReviewItems is used to revoke entitlement Misc from accounts Conferences and Intern1.
In this example, the error message:
does not tell you which account had the failed message.
|Cause||This is a known issue reported in engineering ticket ACM-107119.|
|Resolution||This issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release. |
The fix will be to add the account name to the error message as shown below:
The full message will look similar to this: