|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Version/Condition: 7.1.1 P07, 7.2.0 P02
Segregation of Duties (SOD) Rules fail during Rule Processing. The Rule Processing Run Details screen (Admin > Monitoring > Run ID) shows a Status of Failed during Step 6/9: Populate violation data.
The following error is logged to the aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log):
Please see RSA Knowledge Base Article 000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment, if you are on a WildFly cluster or a non-WildFly platform. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.)
|Cause||This is a known issue reported in engineering ticket ACM-107316.|
The following versions and patch levels are affected:
This issue may occur if a Role Member or Entitlement is deleted from a Role and then the same Member or Entitlement is added back to the Role.
|Resolution||This issue is resolved in the following versions and patches.|
To resolve this issue, follow the steps below:
|Workaround||Please contact RSA Identity Governance & Lifecycle Customer Support for a workaround and mention this RSA Knowledge Base Article ID 000039281 for reference.|
|Notes||See related RSA Knowledge Base Article 000039271 -- Role Review Member and/or Entitlement counts are incorrect preventing Role Review completion in RSA Identity Governance & Lifecycle for other failures that are associated with this same issue.|