000039293 - Count mismatch on Activities and Approval pages in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Sep 9, 2020
Version 1Show Document
  • View in full screen mode

Article Content

Article Number000039293
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle 
RSA Version/Condition: 6.9.1, 7.0 , 7.0.1, 7.0.2
IssueWhen viewing the Activities and/or Approvals page from the Dashboard in RSA Identity Governance & Lifecycle, there are count mismatches between the total at the top and total at the bottom. 


In the below Activites page, there are a total of 59 Completed Activities. However, the total Activities at the bottom of the table shows 61 items. The expected behavior is for these numbers to be the same.
User-added image

CauseThis is a known issue reported in engineering ticket ACM-62079.
ResolutionThis issue is resolved in RSA Identity Governance & Lifecycle 7.1.0.