000039293 - Count mismatch on Activities and Approval pages in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Sep 9, 2020
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Article Number000039293
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle 
RSA Version/Condition: 6.9.1, 7.0 , 7.0.1, 7.0.2
 
IssueWhen viewing the Activities and/or Approvals page from the Dashboard in RSA Identity Governance & Lifecycle, there are count mismatches between the total at the top and total at the bottom. 

EXAMPLE

In the below Activites page, there are a total of 59 Completed Activities. However, the total Activities at the bottom of the table shows 61 items. The expected behavior is for these numbers to be the same.
 
User-added image


 
CauseThis is a known issue reported in engineering ticket ACM-62079.
 
ResolutionThis issue is resolved in RSA Identity Governance & Lifecycle 7.1.0.
 

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