RSA Announces Updates to Notice Period for Columns Added to RDR Reports in Adaptive Authentication (Cloud)

Document created by RSA Product Team Employee on Sep 10, 2020Last modified by RSA Product Team Employee on Sep 14, 2020
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Summary:

After November 15th 2020, whenever any new fields are added as columns to the Adaptive Authentication (Cloud) Raw Data Reports (RDR), RSA will no longer provide a notice period of 60 days before making the changes in a subsequent release.

 

Note: This advisory is specifically addressing new fields, which will no longer require 60 days' notice before making changes. Yet, whenever any changes are made to any existing fields in the report, the 60 days' notice will still apply.

 

In previous advisories and in the current RDR documentation, we have explained that new fields are added as columns at the end of the report so these changes do not impact your automated processes. As a result, we have advised you to implement these best practices when setting up your RDR:

  • Ensure that your systems are tolerant and are not affected by the addition of new columns.
  • Avoid counting the number of columns in your automated processes as this will result in errors when any new columns are added to the reports.

 

If you have any questions, contact either your Service Account Manager or RSA Technical Support.

 

For additional documentation, downloads, and more, visit the RSA Adaptive Authentication page on RSA Link.

 

EOPS Policy:

RSA has a defined End of Primary Support policy associated with all major versions. Please refer to the Product Version Life Cycle for additional details.

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