Article Content
Article Number | 000039275 |
Applies To | RSA Product Set: RSA Archer RSA Version/Condition: All |
Issue | When integrating Archer with SiteMinder SSO or URL monitoring, a number of navigation, display, and service issues may occur. For example:
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Cause | There are a number of settings to verify within the SiteMinder agent configuration file to achieve seamless navigation and expected behavior with RSA Archer. |
Resolution | The following is a list of the documented bad characters that might need to be excluded for RSA Archer, but do vary by Archer version. Please work with your internal SiteMinder teams to identify the specific bad characters for your version and then exclude them.
In addition to the above settings, ensure SiteMinder is excluding the following Archer IIS applications and folders:
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