Article Content
Article Number | 000038795 |
Applies To | RSA Product Set: RSA SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.4.0 |
Issue | Radius Authentication failure being received in the /opt/rsa/am/radius/yyyymmdd.log file. No entries being seen in the Real-Time Authentication Monitor 04/27/2020 20:58:24 Attribute length field past end of packet 04/27/2020 20:58:24 Request did not parse properly, Rejecting |
Cause | The cause of the error was determined to be a type of software doing a port check. There is no valid radius authentication packet being received on the port. |
Resolution | Ignore this error or disable the port checking software. |
Workaround | N/A |