RSA Announces the Upcoming release of Adaptive Authentication for eCommerce 20.8

Document created by RSA Product Team Employee on Sep 23, 2020Last modified by RSA Product Team Employee on Sep 23, 2020
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RSA Adaptive Authentication for eCommerce is a comprehensive authentication and fraud detection solution for the eCommerce market. The solution is based on the 3DSecure protocol (Visa Secure and Mastercard Identity Check) and is powered by risk-based authentication, an intelligent system that authenticates a user by measuring a series of risk indicators. Transparent authentication provides a user-experience in which a customer is only challenged in high-risk scenarios.

What’s New in Adaptive Authentication for eCommerce 20.8

RSA Adaptive Authentication for eCommerce 20.8 includes these new features, enhancements, and changes.


Visa Message Extension Support

Visa message extensions allow you to use additional elements relevant for PSD2 SCA as recognized by Visa.

Adaptive Authentication for eCommerce 20.8 supports the use of Visa Acquirer Country Code message extension for EMV 3DS 2.1 and 2.2 transactions. This extension can be utilized using the Acquirer Country Merchant Details fact in the Policy Management application. For more information, see the Back Office User Guide.


User Interface Enhancements

This release includes support for right to left languages in EMV 3DS browser-based challenge authentication screens.  You can now define customized text in right to left languages.


Back Office Application Enhancements

  • Email Capture. This release includes an email capture feature for Back Office users. When a Back Office user logs in, if the system detects that there is no email address associated with the user, the Back Office user is prompted to enter an email address if they choose. We recommend associating an email address with each account for optimal operating procedures as well as for security measures such as the Forgot Password feature. Having an email associated with an account allows the system to sends a Back Office user an email to reset their password.


  • Change Password. In this release, the change password feature is enabled in the Policy Management application. A Change Password link appears on the login page as well as on the top right of all pages in the Policy Management application, in addition to the Customer Service Administration, Customer Service, and Case Management applications.    


Reminder: EOL for RDR v01

In Adaptive Authentication for eCommerce 20.5, RSA introduced concurrent support for multiple RDR versions. While RDR version support allows you to incorporate the updated data elements at your convenience, after implementing the necessary development changes, we recommend implementing the new RDR version before EOL to leverage the new specifications of the EMV 3D Secure protocol (3D Secure 2.0) and provide enhanced visibility into your fraud landscape.  

RDR v01 is declared End-of-Life (EOL) at the time of the Adaptive Authentication for eCommerce 20.8 release in October 2020.

For detailed information about the new RDRs, see the Adaptive Authentication 20.5 Release Notes and the RDR User Guide.


For additional documentation, downloads, and more, visit the RSA Adaptive Authentication for eCommerce page on RSA Link.


EOPS Policy:

RSA has a defined End of Primary Support policy associated with all major versions. Please refer to the Product Version Life Cycle for additional details.