COMPLETE - Scheduled Maintenance Notification - RSA Archer SaaS - U.S. Non-Production - 25 SEP 2020

Document created by RSA Archer SaaS Operations Employee on Sep 23, 2020Last modified by RSA Archer SaaS Operations Employee on Oct 5, 2020
Version 3Show Document
  • View in full screen mode
Summary:Please be advised of an upcoming scheduled maintenance window for the RSA Archer U.S. Non-Production Software-as-a-Service (SaaS) environments.
Details:Non-Prod instance migration to new infrastructure. 
Affected Functionality:
DescriptionStart TimeEnd Time

We have set up a totally separate set of infrastructure for the non-production instances and will be migrating all non-prod instances during this window.  Non-Production will be down, but there should be no changes necessary on the customer side after the migration.

 

Production will remain up and available during this maintenance. 

 

25/SEP/2020 7:00PM Update:  This work has begun.

 

26/SEP/2020 12:30AM Update:  Work complete.

25 SEP 2020

07:00 PM CT

26 SEP 2020

04:00 PM CT

Contacts:Please contact RSA Customer Support for further information.
HIGHLY CONFIDENTIAL RSA MATERIAL, RESTRICTED DISCLOSURE TO DIRECT RECIPIENT ONLY, NO FURTHER DISTRIBUTION PERMITTED

Attachments

    Outcomes