on Sep 30, 2020Article Content
| Article Number | 000039285 |
| Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.2 SP1, 8.3, 8.4, 8.5 |
| Issue | Error "Request Entity Too Large" when upgrading RSA Authentication Manager from versions (8.2 SP1 up to 8.4 P13) to 8.5 An attempt to upgrade RSA Authentication Manager to version 8.5 while using the browser as an update source, the following error is received. Error 413--Request Entity Too Large  |
| Cause | See the following note: Upgrading RSA Authentication Manager You can upgrade directly to RSA Authentication Manager 8.5 from a Windows shared folder, an NFS share, or a DVD or CD. Applying the version 8.5 upgrade through your local web browser is not supported. Also, The maximum upload size that is allowed by the Operations Console is 2 GB by default, while the Authentication Manager 8.5 upgrade ISO is 3 GB+.  |
| Resolution | To resolve the error, use another update-source other than the local browser from the available options (NFS, Windows Share, DVD/CD). |
| Workaround | Error "Request Entity Too Large" when upgrading from RSA Authentication Manager 8.3 patch 6 to 8.4 |
| Notes | Internal Replication Error After Upgrading to RSA Authentication Manager 8.5 Known Issues (in the “Upgrading” section): |