|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.2 SP1, 8.3, 8.4, 8.5
|Issue||Error "Request Entity Too Large" when upgrading RSA Authentication Manager from versions (8.2 SP1 up to 8.4 P13) to 8.5 |
An attempt to upgrade RSA Authentication Manager to version 8.5 while using the browser as an update source, the following error is received.
Error 413--Request Entity Too Large
|Cause||See the following note: Upgrading RSA Authentication Manager |
You can upgrade directly to RSA Authentication Manager 8.5 from a Windows shared folder, an NFS share, or a DVD or CD. Applying the version 8.5 upgrade through your local web browser is not supported.
Also, The maximum upload size that is allowed by the Operations Console is 2 GB by default, while the Authentication Manager 8.5 upgrade ISO is 3 GB+.
|Resolution||To resolve the error, use another update-source other than the local browser from the available options (NFS, Windows Share, DVD/CD).|
|Workaround||Error "Request Entity Too Large" when upgrading from RSA Authentication Manager 8.3 patch 6 to 8.4|
|Notes||Internal Replication Error After Upgrading to RSA Authentication Manager 8.5|
Known Issues (in the “Upgrading” section):