000039318 - AFX menu does not display in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Oct 1, 2020
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Article Number000039318
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.1, 7.2.0, 7.2.1

The AFX menu does not display in RSA Identity Governance & Lifecycle. This may be transient or intermittent for particular browser sessions. 

User-added image

In addition, the AFX CONNECTOR BINDING menu is not available under the Details for Resources or Applications.


This is a known issue in the following versions.  

  • RSA Identity Governance & Lifecycle 7.1.1 P08
  • RSA Identity Governance & Lifecycle 7.2.0 P02
  • RSA Identity Governance & Lifecycle 7.2.1
It is caused by a timing issue that is related to user session management. 
ResolutionThis issue is being investigated by the Engineering team in order to provide a permanent resolution. 
WorkaroundAfter your initial login has completed and you have established a browser session with the server, log out and log back in again. The menu should persist for that session.