000039348 - Form variables not displaying under "Additional Information" on request in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Oct 1, 2020
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Article Number000039348
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.x, 7.2.x
IssueSome form submission variables do not show up on the request form in the Additional Information section. For example, a form variable with the name Avform_MyRequestForm1 does not display. 

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CauseThis is functioning as designed.  

Form variables that are prefaced with the name avform are not displayed in the Additional Information section of the form. Variable names starting with the text avform are reserved for RSA internal variables and these are not displayed. 

This will be resolved in a future version of the product which will display warning messages when attempting to save the form. 

The following warning message is displayed when attempting to save form variable that begins with the name avform.

Variable Name names cannot start with avform.

In addition, form names cannot begin with the name avforrm.

Form names cannot start with avform.


Rename form variables so that they do not start with the name avform.

Note that the fix prevents new forms from being created with names starting with avform, but existing legacy forms with these names are not converted and must be changed manually.