|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Version/Condition: 7.2.x,7.1.x
|Issue||The RSA IdentityGovernance & Lifecycle Web Service command 'updateReviewItems' fails when attempting to update only the comments in a review item.|
Review item comments may be updated in the Review through the console without error.
For example, the following Web Service command to add only a comment.
Generates the following error response.
|Cause||The feature to add comments only is currently not available in web service commands (updateReviewItems) in RSA Identity Governance & Lifecycle. Engineering defect has been opened (ACM-107647) and this feature in a future version of the product.|
|Resolution||A new parameter 'UpdateCommentsOnly' (exact parameter name may change slightly) will be added to the webservice command 'updateReviewItems' as below.|
When this option is set to true, only the comments will be updated for the review items, the state will not get affected (Just like adding comments from UI).
Also, comments will be updated only when the comments being added are not found already as part of the existing review comments.
|Notes||Please also view related KB article:|
Web Services updateReviewItems 'Entitlement XXX already in the same state' message does not display account name in RSA Identity Governance & Lifecycle