|Applies To||Product Set: Archer Vendor Portal Service|
Product/Service Type: Archer
|Issue|| At the end of the Vendor Portal Service Install, while trying to start the service, it fails with the following error:|
The Windows System Event log contains:
No Vendor Portal logs are written.
|Cause||There are some prerequisites that are called out in the Vendor Portal Service Guide that were likely missed, most likely Microsoft .NET Core SDK 2.2.207. There is a more current version of the SDK (3.1x) but it will not work with the Vendor Portal Service until a future release.|
|Resolution||Verify that on the Vendor Portal Service Server you have installed the following:|
Microsoft .NET Framework Runtime 4.8
Microsoft .NET Core SDK 2.2.207
Restart Windows, then delete the Vendor Portal Service Install folder and reinstall.